Skybell App
Oct 24, 2018 We designed the SkyBell Resource Center to provide comprehensive Product, Installation, and Support of the SkyBell HD and SkyBell Trim Plus devices. You can navigate quickly between these main categories using the main menu towards the top of each page. Keep tabs on your front door - anytime, anywhere - with the free SkyBell app for iOS ® and Android ® (available in January 2016). The easy to use app let's you see who's at your door whether you're in the kitchen, at work or on the go! Take control over your door with SkyBell. SkyBell HD is a perfect solution for so many people. Moms love how SkyBell helps them manage who’s home; and keep their infant babies asleep during naptime by turning off the indoor chime. Seniors and individuals with special needs love the convenience of answering the door without getting up. Syncing cannot be completed until the SkyBell is blinking red and green. Leave the SkyBell App and go to the iOS settings page to access the Wi-Fi settings. Select the SkyBellHDXXXXXXXXXX from the Wi-Fi list and wait for it to connect. Return to the SkyBell. From the SkyBell App choose your Wi-Fi network.
Click Below Links to See Answer
Speaking with a Visitor
To speak to your visitor, press and hold the “Hold to Talk” button while you speak. To hear your visitor, let go of the button.
SkyBell Call Details
- SkyBell needs 30 seconds after reach call to reset before you can make a button-press initiated video call
- There is a five minute maximum limit for each call
Downloading App: From an iPhone
To download the app from the iTunes App Store from an iPhone:
- Open the “App Store” App
- Search “SkyBell”
- Tap on “SkyBell Doorbell”
- Tap “Free”
- Tap “Install”
Downloading App: From an iPad
To download the app from the iTunes App Store from an iPad:
- Open the “App Store” App
- Type “SkyBell” in the top right search bar and tap “Search”
- Near the top left area of the screen, tap on “iPad Only” and select “iPhone Only” from the dropdown menu
- The “SkyBell Doorbell” app should appear
- Tap “Free”
- Tap “Install”
Downloading App: From an Android
To download the app from an Android Smartphone:
1. Open the “Play Store” app
2. Search “SkyBell”
3. Tap “SkyBell Android”
4. Tap “Install”
5. Tap “Accept”
Answering SkyBell Call from Locked Screen – iOS
**iOS Users** – Please note that you must be very precise when you tap and slide your finger when answering a push notification on iOS devices. Be sure to tap the actual text itself of the alert and swipe to the right. If done correctly, the alert will slide a bit before the clock slides as well. Accuracy is especially important for the iPad.
Using the On-Demand Feature
Making an “on-demand” call is very easy. Here are the steps:
Skybell App Update
- From the homepage, tap the SkyBell that you want to make the On-Demand call
- Then tap “Call” in the upper right hand corner
- Wait up to 2 minutes for the On-Demand video call to start
On-Demand Details
SkyBell is the only video doorbell with an On-Demand feature. Here are some details on how it works.
- Once the On-Demand call starts, it works exactly like a normal button-press initiated video call.
- A “normal” On-Demand call means you open the On-Demand call without previously being in a video call. This takes up to 2 minutes.
- A “call back” On-Demand call means you open the On-Demand call immediately after a normal video call (from a button press) has ended for whatever reason. This takes up to 30 seconds.
- A “call back” On-Demand call after a “normal” On-Demand call will take up to 2 minutes.
Compatible iOS Devices
The SkyBell iOS app will work on the following iOS devices:
- iPhone using iOS 8 and later
- iPad 2 using iOS 8 and later
- iPod touch (4th Generation) and later
Compatible Android Devices
The SkyBell Android app is tested for the following devices:
Skybell App For Mac
- HTC One
- Samsung Galaxy S3, S4 and S5
- Samsung Note 2 and Note 3
- Nexus S
Skybell App For Pc
SkyBell can work with other Android smartphones although we have not specifically tested other devices than those listed above. The app should work with most Android devices.
Skybell App Pc
If you are experiencing issues on an Android device, please contact customer service at https://skybelltechnologies.zendesk.com/hc/en-us. Please include your smartphone model and your phone’s current Android software version number if possible.